Frequently Asked Questions
Everything you need to know about staying cozy with The Oodie CA.
What exactly is an Oodie?
The Oodie is a super soft, one-size-fits-most wearable blanket. It is designed with a premium flannel fleece exterior and a buttery-soft sherpa fleece interior to keep you warm and comfortable during the coldest Canadian winters.
How long does shipping take within Canada?
Standard shipping typically takes 3-8 business days depending on your province. We process all orders within 24-48 hours from our regional distribution centers to ensure you get cozy as quickly as possible.
How do I wash and care for my Oodie?
To keep your Oodie fluffy, we recommend a cold machine wash on a gentle cycle using mild detergents. Avoid tumble drying, ironing, or dry cleaning; instead, hang it to air dry to maintain the softness of the sherpa lining.
What is your return policy?
We offer a 30-day free return policy for all items in original, unworn condition with packaging intact. If you aren't 100% satisfied with your purchase, simply contact our support team to initiate a return or exchange.
Are Oodies one-size-fits-all?
Yes! The Oodie is based on a 6XL hoodie size and is designed to fit heights from 150cm (5 feet) to 190cm (6 feet 3 inches). The oversized nature ensures maximum comfort for almost every body type.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options like Afterpay for flexible installments.